Help Center

Changes To Your Order:

If you need to change your order quantity, shipping, address, or any other aspect of your order, we will gladly do so as long as your order has not left our facility yet.

For assistance in changing any part of your order, please contact us at support@thecarboncore.com

All orders $100+ qualify for FREE Standard Shipping worldwide and year round.

All orders under $100 have a single flat-rate shipping option which can range from $5-$10.

We currently ship to the following countries:

All orders are backed by our 30 Day Risk-Free Money-Back Guarantee. Once you receive your order, if you do not like any of our products or you are not satisfied, you could simply request for a full stress-free refund. Restrictions may apply.

Our return policy is listed on our website:

www.thecarboncore.com/policies/refund-policy

You can track your order on our "Order Tracking"  page on www.thecarboncore.com

If you are having trouble tracking your order on our website,  please contact us at support@thecarboncore.com for further support.